Return & Exchange policy

At tyedheadscarves.shop, we take pride in offering high-quality products and excellent customer service. While we do not accept returns, we do offer exchanges for items that meet our exchange policy guidelines.

If you wish to make an exchange request, please do so within 2 days of receiving your purchase by contacting us via email or WhatsApp as provided in the "contact us" tab on our website. Please note that customers are responsible for the shipping fee associated with the exchange.

To be eligible for an exchange, the item must be in its original condition and have no signs of wear or tear. Our quality assurance department reserves the right to refuse an exchange if there are any indications of use.

We kindly ask that customers inspect their orders upon receiving them to ensure that they meet their satisfaction. Additionally, please note that all sale items are final sale and are not eligible for returns or exchanges.

Thank you for your understanding and for choosing tyedheadscarves.shop for your headscarf needs. If you have any questions or concerns, please do not hesitate to contact our customer service team.